{"xsrfToken":"BZUH-9XR8-8LH8-ONMO_9c48db7aa00d31b99a1f57fe7738934aac4c98cb_lout","branding":{"id":"17","key":"isd","name":"IZI help - Service Desk","portalBaseUrl":"/servicedesk/customer/portal/17","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/17/9","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#32698a","headerLinkHoverBGColor":"#32698a","headerBadgeColor":"#32698a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b4b462ad-3ff4-46d1-92af-3e99e5980c07/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGNhYTNlNC1jNmIwLTQ0NzgtYTMyOC1lZTRhNWEyZDljNmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI0YjQ2MmFkLTNmZjQtNDZkMS05MmFmLTNlOTllNTk4MGMwNyI6WyJyZWFkIl19LCJleHAiOjE2MTQ5MTYyNjIsIm5iZiI6MTYxNDkxNTYwMn0.IU6eUaknDNlvHimOvgezIs2NR-RhbIWlEg4Lyd7BLTs&client=20caa3e4-c6b0-4478-a328-ee4a5a2d9c6f&mode=fit","logoId":"b4b462ad-3ff4-46d1-92af-3e99e5980c07","isLogoAvailable":true,"helpCenterTitle":"Bem Vindo ao BSBoard Service Desk (Welcome to BSBoard Service Desk)","sharedPortalName":"Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Bem Vindo ao BSBoard Service Desk (Welcome to BSBoard Service Desk)","sharedPortalName":"Service Desk","localeDisplayName":"English (United States)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#cccccc","helpCenterTitleColor":"#ee9025","bannerMediaApiUrl":"https://api.media.atlassian.com/file/b505c439-b2fc-4973-a8b0-6ffca2b8b975/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGNhYTNlNC1jNmIwLTQ0NzgtYTMyOC1lZTRhNWEyZDljNmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI1MDVjNDM5LWIyZmMtNDk3My1hOGIwLTZmZmNhMmI4Yjk3NSI6WyJyZWFkIl19LCJleHAiOjE2MTQ5MTYyNjIsIm5iZiI6MTYxNDkxNTYwMn0.prHzFCGRBCZnUh1R4jj00rF_NgbuK0XK6mPRQLqsKDc&client=20caa3e4-c6b0-4478-a328-ee4a5a2d9c6f&height=300&mode=fit","bannerMediaApiFileId":"b505c439-b2fc-4973-a8b0-6ffca2b8b975","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"17","key":"isd","projectId":11618,"serviceDeskId":17,"name":"IZI help - Service Desk","description":"<p>Bem-vindo! Você pode abrir uma requisição IZI por aqui.</p>","portalBaseUrl":"/servicedesk/customer/portal/17","onlyPortal":false,"reqTypes":[{"id":"69","name":"Solicitação enviada por e-mail","descriptionHtml":"","callToAction":"Solicitação enviada por e-mail","introHtml":"<p>Solicitação recebida do seu canal de suporte por e-mail.</p>","icon":12626,"iconUrl":"https://enovar.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12626","groups":[],"key":""},{"id":"66","name":"Dúvidas sobre licenciamento e cobranças","descriptionHtml":"","callToAction":"Dúvidas sobre licenciamento e cobranças","introHtml":"<p>Escolha isso caso tenha perguntas sobre licenciamento ou cobranças.</p>","icon":12617,"iconUrl":"https://enovar.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12617","groups":[],"key":""},{"id":"67","name":"Questões sobre testes de produto","descriptionHtml":"","callToAction":"Questões sobre testes de produto","introHtml":"<p>Experimentando nosso produto ou quer mais informações? Selecione isso e ficaremos felizes em responder suas perguntas.</p>","icon":12625,"iconUrl":"https://enovar.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12625","groups":[],"key":""},{"id":"70","name":"Relatar um bug","descriptionHtml":"","callToAction":"Relatar um bug","introHtml":"<p>Conte-nos sobre o problema que você está tendo</p>","icon":12610,"iconUrl":"https://enovar.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12610","groups":[],"key":""},{"id":"71","name":"Sugira uma nova funcionalidade","descriptionHtml":"","callToAction":"Sugira uma nova funcionalidade","introHtml":"<p>Conte-nos sua ideia sobre uma nova funcionalidade</p>","icon":12645,"iconUrl":"https://enovar.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12645","groups":[],"key":""},{"id":"68","name":"Outras questões","descriptionHtml":"","callToAction":"Outras questões","introHtml":"<p>Não encontrou o que estava procurando? Selecione essa opção e iremos ajudá-lo.</p>","icon":12600,"iconUrl":"https://enovar.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12600","groups":[],"key":""},{"id":"81","name":"Financeiro","descriptionHtml":"","callToAction":"Financeiro","introHtml":"<p>Faturamento e questões relacionadas.</p>","icon":12618,"iconUrl":"https://enovar.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12618","groups":[31],"key":""},{"id":"72","name":"Sugerir melhoria","descriptionHtml":"","callToAction":"Sugerir melhoria","introHtml":"<p>Sabe de algum lugar onde podemos nos sair melhor? Somos todos ouvidos.</p>","icon":12632,"iconUrl":"https://enovar.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12632","groups":[31],"key":""},{"id":"65","name":"Suporte técnico","descriptionHtml":"","callToAction":"Suporte técnico","introHtml":"<p>Precisa de ajuda na instalação, configuração ou resolução de algum problema?</p>","icon":12606,"iconUrl":"https://enovar.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12606","groups":[31],"key":""}],"reqGroups":[{"id":31,"name":"Geral"}],"orderMapping":{"31":[65,81,72]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b1506563-b5a2-367c-888e-742fe2d020e9","appLinkName":"System Confluence","appLinkUrl":"https://enovar.atlassian.net/wiki","spaceKey":"ISD","spaceName":"IZICASH Service Desk","spaceUrl":"https://enovar.atlassian.net/wiki/spaces/ISD"},"labels":[],"projectKey":"ISD","serviceDeskId":17},"createPermission":true,"portalAnnouncement":{"portalId":17,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ISD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Portuguese (Brazil)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Service Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://enovar.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=enovar","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BZUH-9XR8-8LH8-ONMO_9c48db7aa00d31b99a1f57fe7738934aac4c98cb_lout","baseUrl":"https://enovar.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"20caa3e4-c6b0-4478-a328-ee4a5a2d9c6f","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}